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Frequently asked questions
EN
Mallorca is an island of contrasts, offering breathtaking views, winding roads along dramatic cliffs, turquoise coves, and truly white sandy beaches.
One day you can be swimming in the sea, the next hiking in the mountains. Everything is within easy reach-if you have the right base.
In the northwest rises the Serra de Tramuntana mountain range, a UNESCO World Heritage site.
It’s a place where mountains blend elegantly with deep valleys dotted with olive groves, the charm of traditional villages, and wild coastal cliffs.
In the morning you can stand on a mountain ridge; by evening you can be relaxing in a quiet cove. Distances are short here, but the experiences are intense.
Some people think Mallorca is dry and lacking greenery. The opposite is true. Mallorca is a beautiful island full of color and breathtaking panoramas. Thanks to the Serra de Tramuntana mountains, the island has real hills and dramatic mountain scenery rising high above the sea. Green hills and wetlands meet white beaches and turquoise waters, creating the island’s unique and unforgettable character.
Yes-it simply depends on how much you want to see. In terms of distances, Mallorca is a compact island and easily accessible in every direction. The narrowest part is about 40 - 45 km across, while the longest stretch is around 100 km. This means different parts of the island can easily be reached within a single day. If you want to truly experience the island in depth, we recommend traveling slowly.
We recommend that all our customers begin their trip in the north of Mallorca, just 40 - 50 minutes from the capital, Palma de Mallorca, where our base is also located.
This region is a true gem of the island. It is home to one of the most beautiful and longest beaches in Mallorca.
Just a few minutes away begin routes leading through the breathtaking viewpoints of Formentor and into the majestic Tramuntana mountains.
Puerto d’Alcudia can be reached directly from the airport by TIB bus line A32, without transfers.
You can begin your stay here immediately after arrival, or arrange vehicle handover at another location when making your reservation.
The people listed as the main driver and second driver in the rental agreement may drive the vehicle, provided they are over 25 years old and have held a Category B driver’s license (or equivalent) for at least two years.
For drivers from outside the EU, an international driving permit is required. These are insurance and coverage conditions in Spain and cannot be changed.
Yes. The living area of the vehicle functions independently without the need to connect to an external electrical grid, including built-in appliances, heating, and interior climate systems. The batteries recharge automatically while driving. After a drive, all key systems remain fully operational, including the refrigerator with freezer, Truma control panel, interior lighting, and USB or 12V outlets. Battery levels can be monitored via the control panel. To use 230V sockets, the vehicle must be connected to an external power supply.
In addition to services included in the rental price, our vehicles come with standard equipment such as:
Bathroom with toilet and shower
Heating and water heating system
Refrigerator with freezer
Fully equipped kitchen
Cooling system to maintain a comfortable temperature in the living area
Number of beds as specified for each individual vehicle model
The rental price includes all services necessary for comfortable and safe travel:
24-hour roadside assistance
Comprehensive insurance with a €900 deductible
Unlimited mileage
Valid road tolls
Rear-view reversing camera
Gas bottle (part of an exchange system)
Bed linen, pillows, duvets, and towels
All essential kitchen equipment
Standard cleaning supplies
Basic hygiene items
Yes. We are fully prepared for this option. Simply let us know in advance when making your reservation and the requested items will be included with your vehicle.
In the reservation section, you can either select the relevant option or leave it unchecked.
Please let us know exactly what you need and we will prepare everything for you.
You can refill water at gas stations or at designated water refill points. We recommend using the Park4Night and Caramaps apps to find the nearest locations.
These platforms are updated by travelers and the information may change over time, so it’s always a good idea to check the latest comments and local signage on site.
Comprehensive insurance protects the vehicle against damage caused by accidents, inattention, or other unforeseen events. When signing the contract, a security deposit of €900 is required, which serves as the deductible. Any damage exceeding this amount is covered by the insurance company.
If the vehicle is returned undamaged, clean, and in proper condition, the full deposit is refunded.
The rental price depends on the type of vehicle, the length of the rental, and the season.
During peak season (for example summer holidays, Easter, or other public holidays), demand is higher and prices follow seasonal rates.
Indicative prices start from:
€110 / day in the low season
€130 / day in the mid season
€150 / day in the high season
Current prices and availability are always clearly displayed in the reservation calendar.
Any discounts or special offers are automatically applied to the final price before completing the reservation.
On Mallorca, it is generally possible to park in public parking areas, near beaches, in towns, or in the mountains, as long as it is not explicitly prohibited by traffic signs. A campervan is considered a regular passenger vehicle, so standard parking is usually not a problem. We always recommend respecting local signage and the surrounding environment.
Mallorca does not have large traditional motorhome campgrounds like some other countries. Official campsites and designated parking areas do exist, but their capacity is limited.
Free camping with outdoor equipment set up (such as chairs or tables) or with water discharge is prohibited. However, sleeping inside the vehicle while properly parked is perfectly acceptable as long as you are not creating a campsite (for example by setting up chairs, tables, or extending the awning). This allows you to rest safely and legally.
Sleeping inside a parked vehicle is generally tolerated on Mallorca. It is important to distinguish between sleeping inside the vehicle and camping. If you stay overnight inside the vehicle and you are not in an area with an explicit prohibition, it is generally acceptable.
For planning suitable overnight spots, we recommend using the Park4Night and Caramaps app, which offers a large database of locations.
Vehicle pickup and return take place by prior arrangement. When handing over the vehicle, we will explain everything, show you the equipment, and if you wish, recommend travel routes.
We also provide comprehensive information about the island, including tips for viewpoints, local towns, mountain areas, and beaches. Standard pickup is from 8:00 AM and return by 8:00 PM, but we always try to remain flexible and adapt to your needs.
What documents do I need before arrival and when picking up the vehicle?
When picking up the vehicle, you will need the following documents:
Valid passport or national ID card - the same document that was provided electronically during the reservation.
Driver’s license - valid for driving the specific type of vehicle and valid for the entire rental period; this document is also provided during the reservation process.
Reservation confirmation.
The person listed as the second driver must also have the same documents available.
Original copies of all these documents are required when collecting the vehicle.
If you require medical assistance during your stay:
In case of emergency, call 112, the international emergency number (no area code required).
Detailed contacts and procedures can be found in our “ALWAYS SAFE” section, which provides complete information in case of health-related issues.
Tourists from the EU, Switzerland, the United Kingdom, or EEA countries (Iceland, Norway, Liechtenstein) with a valid European Health Insurance Card (EHIC) are entitled to necessary medical treatment free of charge or under the same conditions as local residents.
Important: Always present your passport or ID card and your EHIC card. Without these documents-or if you visit a private clinic-you may need to cover the treatment costs yourself.
More information can be found in the “ALWAYS SAFE” section at the bottom of our website.
Still have questions?
Don't worry, we can help you.
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